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  1. PM应该挑战自己不擅长的事 2008/08/20

这是Jeff  Lash的“如何做一个好的产品经理”博客上的一篇文章。Jeff认为一个产品经理需要做很多事情,而一个人不可能什么事情都擅长。一个好的产品经理要擅长于做(尝试)自己不擅长的事情,而不是完全委托别人去做。

如果你想成为一个坏的产品经理,就天天找自己擅长的事情做。产品管理有很多方面,某些方面可能你并不擅长,甚至有可能并不胜任。既然有的是你擅长的事情可以做,那就不要做那些你不擅长的事情,丢给别人去做或是干脆不去管这档子事情吧。

如果你想成为一个好的产品经理,那你得擅长于做你不擅长的事情。产品管理是一项艰巨的工作。它有很多令人激动的方面,但是同时也有一些让人难受的方面,呃,而且你逃不开这些事情。不管你多么资深,总会有你相对擅长的事情(一般这种事情做起来也比较愉快吧),一个好的产品经理不会逃避有挑战性或是做起来比较痛苦的工作。

什么事情比较痛苦...我们来列一些大部分人印象中的苦差事:

给你的老板们做一个报告解释为什么产品会延迟发布
你的开发人员不按之前开会达成一致的需求做事情
安抚一个愤怒的大客户(看起来他就要撤单了)
下面的事情可能有些人觉得不舒服而有些人比较擅长:

分析产品的收入和销售预期 - 如果你习惯和数字打交道你会喜欢,有的人可能就不那么...
在交易会上负责一个展台 - 如果你喜欢把一段话每五分钟就说一遍你会喜欢这个工作,如果你不喜欢对每个过客重复说过的话就糟糕了
与一个潜在的合作伙伴讨论业务扩展 - 如果你了解他们在做什么而且喜欢谈买卖,你会觉得这个工作不错,但也有可能你不清楚别人在做什么,也不擅长谈判。
成功的产品经理当然也不大可能是个通才。但是你必须得把关键的工作扛下来,就算这些工作让你觉得不舒服,因为那不是你的强项甚至你知道你都做不来,你也没有选择。成功的产品经理直面困难的工作,为了项目也为了自己把它做下来。

如果因为缺乏经验或知识而觉得某项工作很困难,那充实你自己是很好的选择。比如你不喜欢财务分析,那就和做财务的人多聊聊或是请教有经验的产品经理。你没有必要成为财务专家,少许的学习就能帮助你克服对财务工作的恐惧。

好的产品经理擅长于处理自己不喜欢的工作,你没必要非得去尝试喜欢这些事情,你只是需要承认这个工作是必要的。要想成功,产品经理需要把产品和公司的需要放在个人喜好之前。



原文链接:http://www.goodproductmanager.com/2008/04/02/be-comfortable-being-uncomfortable/
原文:

Be comfortable being uncomfortable

Posted on April 2, 2008 by Jeff Lash

If you want to be a bad product manager, make sure you stay within your comfort zone. There are many different responsibilities in product management, and some of them might not be things in which you are experienced or even competent. Stay away from doing anything that will make you look bad or make you feel uncomfortable. There are plenty of activities you can do within your comfort zone, and either ignore or get someone else to do the things that make you sweat.

If you want to be a good product manager, be comfortable being uncomfortable. Product management is tough work. Some aspects of it are fantastic, and some aspects of it may be dreadful. Just because you may not like one part of the job does not mean you can avoid it. No matter how experienced or skilled you may be, there are some parts of the job you will like better and be better at than others. A good product manager can not avoid the less favored parts of the job just because they are challenging or painful to address.

What might make a product manager uncomfortable? There are some things that probably most would agree are difficult and not the most fun to handle:

  • Delivering a presentation to senior management about why your product launch is behind schedule
  • Confronting a developer who did not follow the requirements which were agreed upon
  • Trying to appease an important — and now upset — customer who is considering taking their business elsewhere

There are other tasks that may be uncomfortable for some product managers and enjoyed by others:

  • Analyzing the product’s revenue and sales forecast — Great if you love number-crunching; horrible if you feel less confident in your finance abilities
  • Delivering a booth presentation at a trade show — Great if you love giving the same 5 minute pitch over and over again; horrible if you hate repetition and can not focus when you have a transient audience
  • Engaging in business development discussions with a potential partner — Great if you know the potential partner’s strengths and like brokering deals; horrible if you are less aware of the potential partner’s business and are not an experienced negotiator

Product managers do not need to excel in every aspect of their job to be successful. However, there are key responsibilities that they need to accept as part of the position. Many of these responsibilities will make them uneasy, as they are not natural strengths or even competencies. Avoiding these aspects of the job is not an acceptable response. Successful product managers confront these head-on, and realize that they need to get outside their comfort zone for their own sake and for the sake of their product.

If there is an area where your discomfort comes from lack of experience or expertise, then bolstering your knowledge should make you more willing to address those types of issues. For example, if you avoid financial analysis because you are weak in that area, work with someone from finance or another product manager with a quantitative background to improve your knowledge. You do not need to become a finance expert, though they can help you improve at least to the point where your lack of experience does not cause you to avoid that important area of your job.

Good product managers succeed by learning to be comfortable doing things that make them uncomfortable. You do not need to necessarily have to learn to enjoy them — that may be impossible — though you do need to accept that they are necessary. A good product manager will put their own personal comfort level aside and do the right thing for the product and the organization.

2008/08/20 13:45 2008/08/20 13:45
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#fist posted at 2008/08/20 13:45
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